RETURNS & WARRANTY

AeroFix Cycles Return Policy
AeroFix Cycles offers a 30 day return policy on all of our fixie bikes, fixie wheelsets and accessories. Fixie Bikes and Fixie wheelsets may be returned as long as the product is in its original condition and packaging with no dents, scratchs or modifications as delivered by AeroFix Cycles. We also require a receipt.  If you wish to return an order, you will be responsible for any shipping costs that may apply.  If we have sent you the wrong product we will pay for all shipping costs.
If the fixie bike or fixie wheelsets or packaging are received damaged due to negligent packaging, no refund or exchange will be given.

 


AeroFix Cycles Warranty Policy

AeroFix Cycles Fixed Gear Bike frames and forks are warranted to be free from manufacturing defects for one (1) year from the date of purchase. Our warranty guarantees that the material and workmanship of the frames and forks are free from defects upon delivery of your new AeroFix Cycles fixie bike.

If your new AeroFix Cycles Fixie Bike has a flaw with the frame or fork please provide us with a picture. Send to info@aerofixcycles.com

Parts Warranty

30 day parts warranty only for manufacturer defect.

Warranty Does Not Cover

Parts Not Covered

The parts listed below will have considerable wear & tear and are NOT covered by our one (1) yesr warranty unless you receive the parts damaged or there is a manufacturer defect. If you have questions please email us at info@aerofixcycles.com

Tires
Tire tubes
Brake pads and cables
Pedals
Grips
Cranks
Chain
Paint


Warranty does not cover

Damage from normal wear and tear
Modifications
Neglect of bike and parts
Improper repair / Improper maintenance
Improper riding
Accidents
Improper use or failure to follow instructions

 


Note:

Parts and threads that are stripped is a result of loose bike parts and can not be covered by the one(1) year warranty. It is the riders' responsibility to inspect the Fixie Bike and ensure it is properly assembled and that components are tight before every ride. It is the riders responsibility to tighten components regularly cranks, pedals, lock rings, and other screws and components before riding.

****We highly recommend to all our customers to have their new AeroFix Fixie Bike inspected by a bicycle technician before the first ride to ensure final parts and components are properly adjusted. Parts may be loosened during shipping. ****